Effective from: 1 July 2026
Version: 1.0
1. About these terms
These are the Terms of Use for Taxspace. They form a legal agreement between you and Taxspace (Pty) Ltd. Please read them carefully. By creating an account or using Taxspace, you confirm that you have read these terms, that you understand them, and that you agree to be bound by them.
If you do not agree, please do not use Taxspace.
2. Who we are
Taxspace is operated by:
Taxspace (Pty) Ltd
Registration number: 2021/560888/07
Registered address: 57 Main Road, Paarl, Western Cape, South Africa, 7646
General contact email: contact@taxspace.app
Information Officer email: information-officer@taxspace.app
In these terms, “Taxspace,” “we,” “us,” and “our” refer to Taxspace (Pty) Ltd. “You” and “your” refer to the person or organisation using Taxspace.
3. What Taxspace is
Taxspace is a web-based planning tool designed for South African financial advisers, financial planners, and their teams. It helps you analyse a client’s tax position and produce client-facing reports.
Taxspace currently includes the following tools:
- An ITA34 Tax Tool
- A Lump Sum Tax Calculator
- A Loan Repayment Calculator
- A Property Transfer Cost Calculator
- An Investment Comparison Tool, which compares a bank investment to a guaranteed investment plan
- A Section 14 Transfer Tool, which helps you assess whether a Section 14 transfer is in the best interest of the client
We may add, change, or remove features over time. We will let you know about important changes through the platform or by email.
4. Who Taxspace is built for
Taxspace is designed for use by South African financial advisers, financial planners, and the professionals who support them. All calculations are based on South African tax law and South African legal frameworks.
Anyone is welcome to create an account, but if you are not a South African financial adviser, planner, or member of an adviser team, you should know the following:
- The outputs may not be accurate or appropriate for your circumstances.
- You use Taxspace at your own risk.
- We are not able to provide support that is tailored to your specific use case.
By using Taxspace, you accept these limitations.
5. Taxspace is not advice
Taxspace is a tool. It is not a financial adviser, tax practitioner, or attorney. Taxspace does not give financial advice, tax advice, or legal advice.
The calculations and reports produced by Taxspace are based on information you provide and on the tax tables and legal frameworks built into the tool at the time of use. They are intended to support your own professional judgement, not to replace it.
You are responsible for:
- Checking the accuracy of any information you enter into Taxspace.
- Reviewing the outputs before sharing them with a client or relying on them.
- Making sure that any advice you give your client is appropriate, accurate, and compliant with your own regulatory obligations.
If you are not a qualified financial adviser, tax practitioner, or attorney, you should seek professional advice before acting on anything you see in Taxspace.
6. Creating an account
To use Taxspace, you need to create an account. When you do, you agree to:
- Provide accurate and current information.
- Keep your login details secure and confidential.
- Take responsibility for everything that happens under your account.
- Let us know promptly if you suspect that your account has been accessed without your permission.
Sharing login details. Your Taxspace account is for your use only. The only people you may share your login details with are your own direct administrative or paraplanner support staff who work on your behalf. You remain fully responsible for any activity on your account, including anything done by the people you have shared your login details with.
You may not share your login details with another financial adviser or financial planner, whether they are in your team or not. Each adviser and each planner must have their own Taxspace account. Sharing an account between advisers or planners is a material breach of these terms and may result in suspension or termination of your account.
7. Acceptable use
When using Taxspace, you agree that you will not:
- Use Taxspace for any unlawful purpose.
- Upload any data that you do not have the right to upload.
- Try to access parts of the platform that are not made available to you.
- Attempt to reverse engineer, copy, scrape, or extract the underlying code, calculations, or data structures.
- Use Taxspace to build a competing product.
- Resell, sublicense, or redistribute Taxspace or its outputs in a way that misrepresents Taxspace as your own product.
- Use any automated tool to interact with Taxspace except for those we expressly allow.
- Do anything that could damage, disable, or impair the platform or its security.
You may share Taxspace reports with your clients as part of your advice process. This is what the tool is built for.
8. Client data and your role under POPIA
When you use Taxspace as a financial adviser or member of an adviser team, you will upload and process information about your clients. This includes information drawn from ITA34s, income figures, lump sum amounts, property values, and similar planning inputs.
Under the Protection of Personal Information Act 4 of 2013 (POPIA):
- You are the Responsible Party for your client’s personal information.
- Taxspace is the Operator, processing that information on your behalf and on your instructions.
Your separate Operator Agreement with Taxspace governs this relationship. By accepting these Terms of Use, you also accept the Operator Agreement.
You are responsible for:
- Having a lawful basis to process your client’s information.
- Making sure your client knows that you use Taxspace and similar tools.
- Complying with your own POPIA obligations as the Responsible Party.
Taxspace is the Responsible Party for your own adviser account information, billing information, and any marketing communications we send you. Our Privacy Policy explains how we handle that.
9. Fees, billing, and price changes
Taxspace is a paid subscription service. The current pricing is shown on our website.
You agree to the following:
- You will pay the subscription fee for your selected plan when it is due.
- Subscriptions renew automatically until you cancel.
- All fees are quoted in South African Rand and are inclusive of VAT where applicable.
- We use third-party payment providers to process payments. Their terms apply to the payment transaction itself.
Special discounts. From time to time we may offer special discounts, including discounts to PROpulsion members, Commspace users, or other partner groups. These discounts may be changed, suspended, or cancelled at any time at our sole discretion. If a discount is withdrawn, your fee will revert to the standard rate from your next billing cycle.
Price reviews. We may review our pricing at any time. We will give you at least 30 days’ notice of any price change before it takes effect. If you do not accept the new price, you may cancel your subscription before the change takes effect, in line with the cancellation rules in clause 10.
10. Cancellation and termination
Cancellation by you. You may cancel your Taxspace subscription at any time through your account. When you cancel, your access continues until the end of the current billing month, and your subscription will not renew after that. We do not provide refunds for the portion of the month after cancellation.
Suspension or termination by us. We may suspend or terminate your account if:
- You materially breach these terms.
- You use Taxspace in a way that is unlawful or that poses a risk to other users, our service, or Taxspace itself.
- You fail to pay your subscription fee after we have given you reasonable notice.
- We are required to do so by law.
Where reasonable, we will give you notice and a chance to put things right before we suspend or terminate your account.
What happens to your data after cancellation or termination. When your subscription ends for any reason, we will retain the data in your account for 90 days, after which it will be permanently deleted. During this 90-day window, you may reactivate your account or request an export of your data by contacting us. After the 90 days, we cannot recover deleted data. Some data may be retained for longer where the law requires us to do so (for example, tax and accounting records).
The detail of how we handle client data on termination is set out in the Operator Agreement.
11. Intellectual property
Taxspace, including its design, code, calculations, content, branding, and the platform itself, is owned by Taxspace (Pty) Ltd or licensed to us. Nothing in these terms transfers any ownership of Taxspace to you.
What belongs to whom:
- Your client data: belongs to your client. You are the Responsible Party for it. Taxspace processes it as Operator.
- Your account information: belongs to you. Taxspace processes it as Responsible Party in line with the Privacy Policy.
- The reports you generate: Taxspace allows you to whitelabel the reports you produce with your own logo, your own name, and your own firm’s details. The reports you generate, once branded with your details, are yours to use as part of your advice to your client. The underlying templates, layouts, calculations, and platform that produce these reports remain the property of Taxspace.
- Taxspace itself: belongs to Taxspace (Pty) Ltd. We grant you a limited, non-exclusive, non-transferable right to use Taxspace, including the whitelabelling functionality, while your subscription is active and in line with these terms.
You may not:
- Present the underlying Taxspace tool, calculations, or platform as your own product.
- Resell, sublicense, or grant access to Taxspace to anyone else.
- Use the reports or any output of Taxspace to build, train, or improve a competing product.
12. Availability and changes to the service
We work hard to keep Taxspace available and reliable, but we cannot guarantee that it will be free of errors or available without interruption. We may need to take Taxspace offline from time to time for maintenance, updates, or security work. We will give reasonable notice where we can.
We may also change, add, or remove features over time. We will not remove a feature that is central to your subscription without giving you reasonable notice.
13. Disclaimer and limitation of liability
Taxspace is provided “as is” and “as available”. To the maximum extent allowed by law, we exclude all warranties, conditions, and representations that are not expressly set out in these terms.
We do not warrant that:
- The outputs of Taxspace will be free of errors.
- The platform will meet your specific business needs.
- The platform will be available without interruption.
You acknowledge that Taxspace is a planning tool and that the accuracy of any output depends on the accuracy of the information you enter and the way you use the tool.
Liability cap. To the maximum extent allowed by law, our total liability to you for all claims arising out of or in connection with Taxspace, whether in contract, delict, or otherwise, is limited to the total fees you have paid to Taxspace in the three months immediately before the event that gave rise to the claim.
Excluded losses. We are not liable for indirect, consequential, special, or punitive losses, or for loss of profit, loss of business, loss of goodwill, or loss of data, regardless of how those losses arise.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or for death or personal injury caused by negligence.
14. Indemnity
You agree to indemnify Taxspace against any loss, claim, or expense (including reasonable legal costs) that arises from:
- Your breach of these terms.
- Your use of Taxspace in a way that is unlawful or that infringes the rights of any other person.
- Any claim by your client or any other third party relating to the information you upload to Taxspace or the advice you give using Taxspace outputs.
15. Confidentiality
Both of us may share information with each other that is confidential. Each of us agrees to keep the other’s confidential information confidential, to use it only for the purposes of the agreement between us, and to protect it with reasonable care.
This clause does not apply to information that is already public, that becomes public through no fault of the receiving party, or that must be disclosed by law.
16. Changes to these terms
We may update these terms from time to time. When we do, we will:
- Update the “Effective from” date and the version number at the top.
- Let you know through the platform or by email if the changes are material.
- Give you reasonable notice before material changes take effect, so you have time to decide whether you want to continue using Taxspace.
If you continue to use Taxspace after material changes take effect, you accept the updated terms. If you do not accept the changes, you may cancel your subscription in line with clause 10.
17. General
Whole agreement. These Terms of Use, together with the Privacy Policy and (where applicable) the Operator Agreement, form the whole agreement between you and Taxspace in relation to your use of the platform.
Cession and assignment. You may not cede or assign your rights or obligations under these terms without our written consent. We may cede or assign ours in the ordinary course of business, including in the context of a sale of the business.
Severability. If any clause of these terms is found to be unenforceable, the rest of the terms remain in full effect.
Waiver. If we do not enforce a right under these terms, that is not a waiver of the right.
Notices. Notices to Taxspace should be sent to contact@taxspace.app. Notices to you will be sent through the platform or to the email address linked to your account.
18. Governing law and jurisdiction
These terms are governed by the laws of the Republic of South Africa. Any dispute arising from these terms is subject to the exclusive jurisdiction of the courts of the Western Cape, South Africa.
19. How to contact us
For any question about these terms, you can contact us at:
Taxspace (Pty) Ltd
57 Main Road, Paarl, Western Cape, South Africa, 7646
General contact: contact@taxspace.app
Information Officer: information-officer@taxspace.app